About Us

I founded Heartfelt Helping Hands for Seniors because I have a deep passion for ensuring that seniors are not left behind. Too often, I see older adults struggling with everyday tasks that many take for granted—whether it’s navigating technology, managing digital payments, or simply signing up for activities they enjoy.

For instance, I’ve noticed seniors in grocery stores uncertain about how to use their debit or credit cards. Many don’t realize they can tap their card instead of swiping, or they may struggle to remember their PIN. In those moments, I want to be there to offer a helping hand and say, Can I assist you?

Beyond these small but significant challenges, I often meet seniors at community centers or in public spaces who express frustration with technology. They tell me, My son, daughter, or grandchild tried to teach me, but they went too fast. I didn’t understand, and they expected me to get it right away. But learning new skills—especially technology—takes time, patience, and clear, step-by-step guidance.

That’s why I believe seniors need more than a quick explanation. They need structured, easy-to-follow instructions, ideally with visual aids, so they can confidently complete everyday tasks. Whether it’s booking a medical appointment online, purchasing concert tickets, or signing up for a community class, these digital processes can feel overwhelming without the right support.

At Heartfelt Helping Hands for Seniors, my goal is to bridge this digital divide. I want to empower seniors with the knowledge and tools they need to navigate the modern world with confidence and independence. Because no one should feel left behind.